Locksmith Questions & Answers
Everything you should know before hiring a locksmith—what to verify, what to expect on service day, and how to stay safe in a lockout situation.
Before You Hire a Locksmith
How do I verify a locksmith is legitimate in New Mexico?
New Mexico does not license locksmiths at the state level — it is an unlicensed trade in NM. This means any locksmith claiming a "New Mexico locksmith license number" is making a misleading claim, since no such license exists. Instead, verify legitimacy by: checking their Google reviews and review count (volume and recency matter), confirming they carry liability insurance (ask for a certificate), looking for a marked vehicle and company ID on arrival, and verifying they provide an upfront price estimate before starting work. Just In Time Locksmith is insured, bonded, and has 132 verified five-star Google reviews.
What should I ask a locksmith before they start work?
Always ask for a price estimate before work begins. A reputable locksmith will assess the situation and provide a quote upfront. Ask if there are any additional fees for service calls, after-hours work, or specific lock types. Never agree to work when a locksmith refuses to give you a price before starting.
How can I spot a locksmith scam?
Locksmith scams are unfortunately common. Warning signs include: an extremely low price quoted on the phone that jumps significantly on arrival; refusal to provide proof of insurance or company identification; pressure to make a quick decision; suggesting the lock must be drilled when it isn’t necessary; and no marked vehicle or company identification. Always call a locally known, reviewed locksmith rather than clicking the first paid ad in a search result.
During the Service Call
What identification should a locksmith show?
A professional locksmith should be able to show a company ID and arrive in a marked or identified vehicle. Ask to confirm the company name matches what you searched for — scam operations often use generic business names online and show up in unmarked cars. If a technician arrives without any identification and is reluctant to show it, do not allow them to begin work.
Will a locksmith destroy my lock to open it?
A skilled locksmith should be able to open most residential and automotive locks without drilling. Drilling is a last resort, used only when a lock is severely damaged, the wrong key was forced into it, or the customer explicitly requests a replacement. Always ask your technician what method they plan to use before they start.
After the Service
What documentation should I receive after locksmith work?
You should receive an itemized receipt showing the services performed, parts used, and the total price charged. Keep this for insurance purposes and as a record of work done on your property.